Working at a resort as a J-1 intern can be exhilarating, but it also comes with its challenges… I’ve found that staying organized and being proactive can really help manage the high-energy environment. Just the other day during peak check-in time, I learned that having a checklist for each shift made everything smoother. What strategies have you all found effective in keeping up with the pace while still providing excellent service?
I totally agree with staying organized. I found that using a shared digital calendar really helped our team stay on the same page during busy times. Whenever someone was running late or there were changes, we could update it in real-time, which was a game changer. How do you handle those unexpected rushes?
I’ve found that keeping a small notepad handy during shifts really helps. You can jot down quick reminders or guest requests right when they come up. It’s a lifesaver during busy moments, especially if you’re multitasking. @J1Team, have you tried something similar?
Having a checklist saved me during those peak check-in times too. @james8550, I also like setting reminders on my phone for guest requests; it’s made a big difference.